Seller & Contact Information

Seller & Contact Information

This website, swanbotanicals.com, and the brand Swan Botanicals are owned and operated by Eshwar Karthikeya Organics Private Limited, a company incorporated under the Companies Act, 2013. These disclosures are made in accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000.

Legal Entity Details

  • Legal / Registered Name: Eshwar Karthikeya Organics Private Limited
  • Brand / Trade Name: Swan Botanicals
  • Corporate Identity Number (CIN): U24100AP2022PTC122468
  • GST Identification Number (GSTIN):  37AAHCE1816G1ZS

Registered & Operating Address

3rd Floor, Vijaya Kesava Arcade,
Mahatma Gandhi Inner Ring Road, Reddypalem,
Guntur, Andhra Pradesh – 522034, India

Customer Support

  • Email: shopatswan@gmail.com
  • Phone / WhatsApp: +91 79896 50789
  • Support hours: Monday to Saturday, 10:00 AM – 6:00 PM IST (excluding public holidays)

Grievance Officer

In compliance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, the Grievance Contact is:

  • Email: shopatswan@gmail.com
  • Address: As per the registered address above

We acknowledge every complaint within forty-eight (48) hours of receipt and endeavour to resolve it within one (1) month, in line with applicable law.